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Shipping costs are calculated based on the destination, product weight, dimensions, and selected shipping method.
Carrier adjustments, remote delivery locations, oversized items, or inaccurate package measurements may result in additional shipping charges. If a significant adjustment is required, we will contact you before completing the shipment.
Most orders are processed within 2–12 business days.
Some products may not be stocked in our warehouse and may need to be ordered from a manufacturer or distributor. These orders may require additional processing time.
Processing time is separate from carrier transit time.
Inventory information is updated regularly, but availability is not guaranteed.
General availability timelines may include:
We may hold an order until all items are ready to ship. Contact customer support to request a partial shipment. Additional shipping charges may apply.
The carrier used depends on the size, weight, destination, and availability of the shipment.
Smaller orders are generally shipped through parcel carriers such as UPS or USPS.
Large or heavy items may ship by LTL freight and require a delivery appointment and signature.
Freight deliveries are generally curbside only. The carrier is not responsible for moving the item inside a home, garage, or business.
Inspect all freight shipments before signing the delivery receipt. Any visible damage, missing items, or packaging concerns must be noted with the driver.
Failure to document damage at delivery may affect the ability to submit a claim.
A lift-gate helps lower heavy products from the delivery truck to the ground.
Lift-gate service is recommended for residential deliveries or locations without a forklift or loading dock. Additional charges may apply.
Tracking information will be emailed when the order ships. Carrier tracking pages may take several hours to update.
Delivery dates are estimates and are not guaranteed.
Weather, carrier delays, product availability, freight schedules, and other circumstances outside our control may affect delivery times.
Expedited shipping may be available by contacting customer support before placing an order.
Expedited shipping only reduces carrier transit time. It does not reduce order processing or manufacturer lead times.
We currently ship within the contiguous United States only.
We do not ship to:
Products may be opened and repacked to provide additional protection or combine items safely.
Some products may arrive without their original retail packaging due to bulk manufacturer or distributor shipments. Unless otherwise stated, products are new and include any applicable manufacturer warranty.
Orders may be canceled within 24 hours of placement if they have not entered processing or shipped.
Once an order has been processed, ordered from a supplier, drop-shipped, or shipped, it may no longer be eligible for cancellation.
Approved refunds are issued to the original payment method. Bank processing times may vary.